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Notice: By using any baji baji service, you agree to this Privacy Policy. Any changes to the policy will be announced on the platform.
Introduction
Who We Are & Why This Policy Exists
baji baji One of Bangladesh's leading online gaming and Sports Betting platforms. We believe that respecting user privacy is fundamental to building a healthy digital environment.
This Privacy Policy explains in detail what data baji baji collects, why it collects it, where it is stored, and how it is kept secure. If you have any questions, please reach out to our support team.
Applicability
This policy applies to the baji baji website, mobile app, and all associated services.
Data Collection
What Data Do We Collect?
Baji baji only collects information that is strictly necessary to provide its services. We never ask for excessive or irrelevant data.
| Types of Data |
Example |
Necessity |
| Identity-Related |
Name, date of birth, national ID number |
Mandatory |
| Contact Information |
Mobile number, email address |
Mandatory |
| Financial Information |
BKash/Nagad number, bank account (for withdrawals) |
During Transactions |
| Device Information |
IP address, browser, operating system |
Automatic |
| Gaming Activity |
Game history, betting data, win/loss records |
Automatic |
| Preferences |
Favorite games, language, and notification settings |
Optional |
How We Collect Data
How Is Data Collected?
Baji baji collects data in three main ways — directly from you, automatically, and through third parties (in certain specific cases).
- Registration form: Information you provide when opening an account is collected directly.
- During transactions: Payment details are automatically recorded during deposits and withdrawals.
- During Gaming Sessions: Data on which games you have played and for how long is recorded.
- Via Cookies: Browsing preferences and session data are stored via cookies.
- In support communications: Conversations via live chat or email may be recorded.
Purpose of Use
How Is Your Data Used?
Baji baji uses your data for the specific purposes outlined below — and for no other purpose.
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Service Provision
Account management, game access, and transaction processing.
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Identity Verification
Age verification, KYC process, and fraud prevention.
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Personalized Experience
Game recommendations and bonus offers tailored to your preferences.
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Customer Support
Your data is used to resolve your complaints and queries promptly.
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Service Improvement
Analyzing anonymous data to make the platform better.
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Legal Obligations
Meeting legal obligations as required by regulatory authorities.
Data Sharing
Who Is Your Data Shared With?
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Core Principle: baji baji never sells your personal data or shares it with third parties without your consent.
Your data may be shared only in the following limited circumstances:
- Payment Processors: Necessary information is shared with payment providers such as bKash and Nagad to process transactions.
- Licensing Authorities: Certain information is disclosed to regulatory authorities as required by law.
- Technology Partners: Companies that assist in operating the platform (under strict confidentiality agreements).
- Law Enforcement: Only the minimum necessary data, and only when required by a court order or legal investigation.
Security Measures
How Do We Protect Your Data?
Baji baji maintains multiple layers of security to protect your data. Alongside technical safeguards, our staff strictly adhere to confidentiality policies.
- 256-bit TLS/SSL encryption — applied to all data transfers
- Multi-factor authentication (MFA) — for account security
- 24/7 server monitoring and intrusion detection system
- Regular Security Audits & Penetration Testing
- Strict data privacy training and policies for all staff
- Data Backup & Disaster Recovery Planning
Your Responsibilities
Never share your account password with anyone. If you notice anything suspicious, contact our support team immediately.
Cookie Policy
Cookies & Tracking Technologies
Baji baji uses cookies to enhance your experience. Cookies are small data files stored in your browser. See below for the types of cookies we use:
Essential Cookies
Login sessions and security tokens — the site cannot function without these
Always Active
Preference Cookies
To remember your language, theme, and other preferences
Active
Analytical Cookies
Collecting anonymous usage data to improve the site
Optional
Marketing Cookies
To show relevant advertisements and offers
Optional
You can disable optional cookies through your browser settings. However, disabling essential cookies may prevent the site from functioning properly.
Your Rights
Your Rights Over Your Data
Baji baji believes you should have full control over your own data. We therefore guarantee the following rights:
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Right to Access
You can find out what information we hold about you.
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Right to Rectification
You may request corrections if any of your information is inaccurate.
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Right to Erasure
You may request the deletion of specific data.
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Right to Restrict Processing
You can restrict the processing of your data in certain circumstances.
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Data Portability
The right to receive a copy of your data in a specified format.
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Right to Object
You may object to the use of your data for specific purposes.
Exercising Your Rights
To exercise any of your rights support@bajibaji.imEmail us or reach out via live chat. We will respond within 7 business days.
Retention Period
How Long Is Data Retained?
Baji baji retains your data only for as long as necessary. Even after account closure, certain information may be kept for a specified period to meet legal obligations.
- While your account is active: All data is retained.
- After account closure: Transaction records are retained for up to 5 years (as required by law).
- KYC Documents: Retained for 3 years after account closure.
- Support Chat: Deleted 1 year after the issue is resolved.
Protection of Minors
Protection of Minors' Privacy
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Strict Policy: baji baji does not knowingly collect data from anyone under the age of 18. If an account is found to have been created using a minor's information, that account and all associated data will be deleted immediately.
If a parent or guardian discovers that their child has created an account on baji baji, please contact us immediately — we will act promptly.
Policy Updates
What Happens When the Privacy Policy Changes?
Baji baji may update this Privacy Policy from time to time. For any significant changes, we will:
- We will notify you on the platform
- We will notify you at your registered email address
- We will update the "Last Updated" date at the top of the policy
Continued use of the service after any changes have been made will be considered acceptance of the updated policy.
Contact
Privacy Contact
Contact us for any questions or concerns regarding our Privacy Policy.
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Email
support@bajibaji.im
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Live Chat
Available 24/7